Recently searched

    When things go wrong

    Sometimes things go wrong and we want to put this right.

    How to make a complaint?

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by one of the following methods of contact:

    By Phone: 852 2421 9898

    Write to: 

    RS Components Ltd

    Suite 1608, Level 16, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, Hong Kong

    We will acknowledge your complaint within 1 working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Click here to be taken to our complaints policy.

    Was this page helpful?