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    When things go wrong

    Sometimes things go wrong and we want to put this right.

    How to make a complaint?

    We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

    You can make a complaint by one of the following methods of contact:

    By Phone: 852 2421 9898

    Write to: 

    RS Components Ltd

    Suite 1608, Level 16, Tower 1, Kowloon Commerce Centre, 51 Kwai Cheong Road, Kwai Chung, Hong Kong

    We will acknowledge your complaint within one working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

    Click here to be taken to our complaints policy.