When things go wrong

Sometimes things go wrong and we want to put this right.

How to make a complaint?

We are sorry that you feel you have reason to complain and we want to put this right. Your complaint will help us to continually improve.

You can make a complaint by one of the following methods of contact:

By Phone: 852 2421 9898

Write to: 

RS Components Ltd

P.O. Box 80108 Cheung Sha Wan Post Office Hong Kong

We will acknowledge your complaint within 1 working day and provide you with a named investigating officer with the aim of resolving your complaint within 5 working days.

Click here to be taken to our complaints policy.

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