Press Releases
RS Components Exclusive Delivery Service
'10-minute Pick Up Service'
Hong Kong, 2 January 2009 :
The business environment is now getting more competitive in Hong Kong. In order to satisfy customers' demand for convenient and reliable service, RS Components (RS) announced the launch of '10-minute Pick Up Service' and '2-hour Express Delivery Service' to expand customer service level and enhance convenience for customers.
In traditional buying channels, customers might spend more than a couple of days to wait for their delivery, which may give rise to delay in work progress and lower productivity. In order to innovate the delivery process in the industry, RS is the first component distributor to provide '10-minute Pick Up Service' and '2-hour Express Delivery Service'. Customers can place their orders through the internet, facsimile or telephone to enjoy the most efficient delivery service.
10-minute Pick-Up Service
Customers can collect their products at the RS Trade Counter in only 10 minutes after placing their orders.
2-hour Express Delivery Service
RS provides 2-hour express delivery service to customers who may need prompt delivery, even customers only order a single unit of component.
Sally Ng, Customer Service Manager, North Asia, RS, is proud to announce the roll-out of their unique delivery service as customer can still enjoy it even if they just order a single unit of component. She said, 'As our technicians and customer service team have built up strong teamwork, we can offer this innovative delivery service to customers.' Eric Lam, Area Sales Manager, Hong Kong, RS, said, 'There are some cases that customers required the components urgently, The 2-hour express delivery service can dispatch orders immediately to boost efficiency and sharpen competitiveness.'
Servicing electronic component, mechanical product and safety equipment vendors over 150 countries, RS provides products from 2,500 leading suppliers and more than 500,000 products to fulfill various customer needs. RS would continue to expand its product range and provide the updated information on its website, allowing customers to gain access to the latest product information and discount offers.
RS Components Service Features
• Provide more than 500,000 types of components, such as electronic components, semiconductors, cables, electricity and electro-mechanical, power supplies tools, health and safety equipment etc.
• RS products are suitable for all industries, including telecommunications, transportation, electricity, government departments, public utilities, multinational corporate, SME and etc.
• 10 minute pick-up service available within the working hours of RS Trade Counter.
• Customers can pick up their products at RS Trade Counter as quickly as 10 minutes after receiving their order confirmation.
• A nominal express delivery fee applies for the 2-hour express delivery service.
• There is no minimum order requirement. Customers even only order a single unit of component; RS can provide express delivery service.
• Simply place order before noon, RS will deliver products to you within the same day.
RS Components Trade Counter
Address: 3/F, Wyler Centre, Phase 2,Unit 1, No. 200 Tai Lin Pai Road, Kwai Chung, N.T., Hong Kong (Kwai Fong MTR Station Exit A)
Mondays - Fridays: 9:00am - 6:00pm
Tel: (852) 2421 9898 / Fax: (852) 2421 0339
RS Components Web Site: www.rshongkong.com
About RS Components
A part of Electrocomponents plc, RS Components (RS) is one of the largest global catalogue and web-based distributors of electronic, electro-mechanical and industrial products.
Operating under the trading brands of RS Components, Radiospares, Radionics and Allied Electronics in the U.S., the Group serves nearly 1.6 million customers in over 80 countries worldwide. Through operations in 27 countries and 16 warehouses, RS distributes 450,000 products from over 2,500 suppliers.
The Group has an annual turnover of over £925 million and is listed on the London Stock Exchange.
For more information, please visit our market leading website at www.rs-components.com .
About Electrocomponents plc
Electrocomponents plc is the leading high service distributor of electrical, electronic and industrial supplies listed in London Stock Exchange and the index of FTSE250. Founded in 1937 in London selling spare parts for radios, the Group now has operations in 26 countries with a turnover of around £877 million, in which 59% were derived from international businesses, such as Europe and Asia.
For further information, please visit http://www.electrocomponents.com.
